Refund policy

Returns are accepted for 30 days from delivery.

Return it with the original packaging for a full refund, minus $9 for return shipping. Normal wear from handling won't affect your refund — see how anodized aluminum wears.

If the original packaging isn't available, a $5 fee applies on top of return shipping.

Every return is inspected on arrival. If anything's unclear, we'll reach out directly before finalizing.

To start a return, email support@myduggie.com with your order number.